SUPPORT METRICS

Technical support for home extraction.

Get precise extraction data, digital roasting curves, and direct assistance with your home brewing parameters.

Every Tuesday

Roast Schedule

24 Hours

Post-Roast Shipping

TECHNICAL PROTOCOLS

Calibrated parameters.

Weekly roasting schedule

Optimal storage parameters

We roast every Tuesday morning to secure exact curve metrics. All orders ship within twenty-four hours of roasting, ensuring your single-estate beans arrive at the absolute peak of freshness.

Store your beans in our original valved packaging at room temperature. We recommend a resting period of six days post-roast before pulling your first espresso shot to allow optimal degassing.

Roast curve data

Extraction standards guarantee

We log every roast profile digitally. If you require the exact roasting curve metrics and temperature logs for your specific lot, contact our team with your batch number.

If a specific single-estate lot does not meet your extraction standards, notify us within fourteen days of delivery. We will issue a direct replacement or a full refund.

DIRECT INQUIRIES

Calibrate your extraction.

Submit your batch number, grinder setup, or wholesale inquiry. Our roasting team responds within twelve hours with precise parameters.